Privacy Policy

Best Scottish Cottages X Ltd
Effective from: 14th August 2025

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1. Who We Are

Best Scottish Cottages X Ltd (“BSC”, “we”, “us”, “our”) is a Scottish registered company that promotes high-quality self-catering accommodation across Scotland.
We act as a marketing and promotional platform only — we do not handle bookings or guest payments.

Company Details:

• Registered Address: 12 Grange Avenue, Ayr, KA7 4SU

• Companies House Registration Number: SC730729

We are the “data controller” for personal data collected via our website and marketing channels, except where clearly stated otherwise.

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2. Personal Data We Collect

We may collect the following personal information from you:

• Identity Data: Name, title.

• Contact Data: Email address, telephone number, postal address.

• Booking Enquiry Data: Information you submit when enquiring about a property.

• Technical Data: IP address, browser type, operating system, device type, and browsing activity on our site.

• Marketing & Communications Data: Your preferences for receiving newsletters, updates, and promotional offers.

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3. How We Collect Your Data

We collect personal data when:

• You complete an enquiry form for a property.

• You subscribe to our email newsletter.

• You contact us directly by phone, email, or social media.

• You interact with our website (via cookies and analytics tools).

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4. How We Use Your Data

We use your data to:

1. Forward booking enquiries to the relevant property owner.

2. Respond to your questions or requests.

3. Send you newsletters and promotional content (if you have opted in).

4. Improve our website, services, and marketing activities.

5. Comply with legal obligations.

Lawful basis for processing under UK GDPR:

• Consent – when you opt in to marketing.

• Contract – when we process an enquiry at your request.

• Legitimate interests – for site analytics, platform improvement, and fraud prevention.

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5. Who We Share Your Data With

• Property Owners – to respond to your booking enquiries.

• Service Providers – e.g., email marketing platforms, website hosting, analytics providers.

• Legal Authorities – if required by law or to protect our legal rights.

We never sell your data to third parties.

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6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

• Improve site functionality.

• Analyse usage and visitor trends.

• Provide personalised content.

For more details, see our Cookie Policy [Insert Link].

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7. How Long We Keep Your Data

We will only keep your personal data for as long as necessary to fulfil the purpose it was collected for, including:

• Enquiry data: up to 12 months from last contact.

• Marketing data: until you unsubscribe.

• Technical/analytics data: up to 26 months.

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8. Your Rights

Under UK GDPR, you have the right to:

• Access a copy of the data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (“right to be forgotten”).

• Restrict or object to processing.

• Withdraw consent at any time (for marketing).

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, email: [Insert Contact Email].

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9. Data Security

We have appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

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10. International Transfers

If we transfer personal data outside the UK/EEA (e.g., via cloud services), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly shown.

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12. Contact Us

For questions or data rights requests, please contact:
Best Scottish Cottages X Ltd
12 Grange Avenue, Ayr, KA7 4SU
Email: he***@*********************co.uk

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